Privacy Policy
Last Updated: March 10, 2025
Sway ("the App", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how the App collects, uses, discloses, and safeguards your information when you use the Sway mobile application.
1. Information We Collect
We collect several types of information from and about users of our App, including:
(a) Personal Information: Information that can identify you such as your name, email address, phone number, and profile information;
(b) Usage Information: Information about your interaction with our App including songs shared, voting history, and engagement metrics;
(c) Device Information: Information about your mobile device including device ID, operating system, browser type, and IP address;
(d) Location Information: General location information based on IP address or more precise location if you grant permission;
(e) Music Preferences: Information about your music preferences based on your song selections and voting patterns.
2. How We Use Your Information
We use your information to:
(a) Provide, maintain, and improve the App and its features;
(b) Process and complete transactions;
(c) Send you technical notices, updates, security alerts, and support messages;
(d) Respond to your comments and questions;
(e) Personalize your experience and deliver content relevant to your interests;
(f) Monitor and analyze trends, usage, and activities;
(g) Detect, prevent, and address fraud and other illegal activities;
(h) Comply with legal obligations.
3. Sharing of Information
We may share your information with:
(a) Service providers who perform services on our behalf;
(b) Other users, as part of the normal functioning of the App (e.g., your username and songs you share);
(c) In response to a legal request if we believe disclosure is required by law;
(d) To protect the rights, property, or safety of the App, our users, or the public.
4. Third-Party Music Services
Our App integrates with third-party music services like Spotify and Apple Music. When you connect your third-party music service account, we receive information about your music preferences and listening history from these services. The information we receive depends on your privacy settings with these services and their privacy policies.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Diagnostic Information
To improve the App performance and user experience, we collect certain diagnostic information:
(a) Crash Data: Information about app crashes and errors to identify and fix technical issues;
(b) Performance Data: Metrics about how the App functions on your device, including loading times and resource usage;
(c) Other Diagnostic Data: Additional technical information that helps us troubleshoot problems and optimize functionality.
This diagnostic information is used primarily for analytics and improving App functionality. Some diagnostic data may be linked to your identity to help resolve specific user issues.
7. Children's Privacy
Our App is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13 without verification of parental consent, we will delete that information.
8. Your Data Protection Rights
Depending on your location, you may have the right to:
(a) Access copies of your personal information;
(b) Request correction of inaccurate information;
(c) Request deletion of your personal information;
(d) Object to or restrict processing of your data;
(e) Data portability.
9. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes, we will notify you through the App prior to the changes becoming effective.
10. Contact Information
If you have questions about this Privacy Policy, please contact us at: zane@swaysong.com
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